Tools / Click & Collect
Click & Collect

Online order to handover. Nothing falls through.

Deposits chased, prep prioritised, handovers scheduled. Online orders tracked from click to keys.

Click & Collect — example screen

Order pipeline, shown with example data.

The problem it kills

Online orders arrive at all hours. A deposit is taken, then the car sits in a queue behind stock that isn't sold. The customer rings twice. Somebody finds the order on Thursday. It's a good sale that turns into a refund because nobody owned it.

What it does
  • Tracks every online order from deposit to handover on one live pipeline.
  • Chases deposits and documents automatically and stops chasing when they arrive.
  • Moves sold cars to the front of the prep queue and tells the workshop.
  • Books the handover slot and keeps the customer updated without a rep having to remember.
  • Flags anything that is going to miss its promised date, while there is still time to fix it.
At our own dealership

Proven on our own forecourt first.

At our own dealership, an online order is typically a completed sale within 38 hours.

170

live click & collect orders

142

ready to hand over

38 hrs

average order to sale

How it plugs in

What it reads. What it's allowed to do.

Data it reads

  • Online orders and deposits from your website or Auto Trader
  • Prep status and workshop bookings
  • Deal documents and finance status
  • Handover calendar

What it writes

Customer updates go out from templates you approve. Bookings are made in your calendar. The DMS is read, not written.

As with every OmegAi agent: no writes to your DMS without approval, no customer data leaves the UK, and your data is kept separate from every other dealer's. Security & data →

Book a demo

See Click & Collect running live.

A 30-minute screen-share on our own dealership. Tell us about yours and we'll be in touch.

A 30-minute screen-share, no slides. You'll see the live boards, the agents at work, and the numbers behind them. We'll tell you honestly whether it fits your business.

Prefer email? [email protected]

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